Frequently asked questions

My voucher is about to expire, but you don’t have an opening before then. Please advise.

You invested in the services, and the ability to use your voucher in a timely manner is of great interest to the massage therapy practice. I encourage clients to reach out to me if finding an opening in the schedule is proving to be difficult at any time. Being that the availability/schedule are accessible from the time of purchase to the end of the 6 months that the voucher is valid, the voucher will not normally be accepted past the expiration date. However, if someone wishes to book within a day or two past the expiration, that would be reasonable. If someone had extremely unusual circumstances that inhibited them from using the voucher, please explain, and I will do my best to accommodate them. Therefore, here are the options: I’ll be happy to place someone on the waiting list, and contact them should a particular time become available. The paid value for the voucher never expires (41$), and you may use it to pay towards the full price of an appointment. You may purchase an extension through Groupon (or Living Social). Note: Recently, Groupon has been extending vouchers as a free provision for clients.

How do I book an appointment?

Please go to the "Book Online" page. or click on this link If you need assistance, please contact me.

I'd like to reschedule or cancel my appointment.

You may reschedule or cancel your appointment, on your own, up to 24 hours before your appointment. This can be accomplished by logging into your account. There is a "Log In" screen at the top the menu bar. Create an account using the e-mail you made your appointment with. Then, navigate to "My Bookings". Please contact me if your need assistance.

At what age can a person receive a massage?

A client can receive a massage at essentially any age. Though, if they are under 18 years of age, I request a Parental Consent form to be completed.

What is your studio like?

I operate out of a standard massage studio, which is 12 feet long x 10 feet wide, 130 square feet. There is one massage table. The ambience is designed to be relaxing while allowing therapeutic bodywork as the session deems it necessary. If there is anything I can provide to make your experience more enjoyable, please let me know.

© 2017 Zachary Graney

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